Privacy Policy

Effective Date: 18 October, 2025

Welcome to SBK Properties. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or interact with us in any way.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

Submit an inquiry form
Register for a viewing or consultation
Request a brochure or download floor plans
Contact us via email or phone

This may include:

Full name
Email address
Phone number
Property preferences
Company details (if applicable)

1.2 Non-Personal Information

We may collect non-identifiable data such as:

IP address
Browser type and version
Device type
Referring pages
Date and time of access
Location data (if enabled)

This helps us improve our Website functionality and user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to inquiries or contact requests
To schedule viewings or consultation calls
To send you requested documents (e.g., brochures, floor plans)
To provide updates on new projects or services
To process bookings or register you for our brokerage program
To improve our Website, services, and marketing strategies
To comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with:

Internal departments (e.g., sales, admin, legal) to process your request
Service providers (e.g., CRM tools, email platforms, payment processors) to manage and improve our service
Government or regulatory authorities, if required by law or legal proceedings
Affiliated companies or partners, but only in connection with the service you requested

All third parties we work with are required to maintain confidentiality and use your data only for the agreed-upon purpose.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and usage
Personalize your browsing experience
Retarget ads and marketing campaigns
Store your preferences (e.g., language, form data)

You can choose to disable cookies through your browser settings, but doing so may affect some site functionality.

5. Data Retention

We retain your personal data only for as long as necessary:

To fulfill the purpose it was collected for
To comply with legal, regulatory, or contractual obligations
For recordkeeping, analysis, or marketing (unless opted out)

When no longer needed, your information will be securely deleted or anonymized.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Encrypted storage and secure server environments
Internal access restrictions
Regular software and platform updates
Monitoring for potential security breaches

Despite our efforts, no data transmission over the internet is 100% secure. You share your data at your own risk.

7. Your Rights

You may have the following rights concerning your personal data:

Access – Request a copy of the data we hold about you
Correction – Request to correct inaccurate or incomplete information
Deletion – Request to delete your personal data (subject to legal exceptions)
Objection – Opt out of marketing communications at any time
Restriction – Request to restrict how we use your data under certain conditions

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

Our Website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies before sharing any personal information.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website constitutes acceptance of the revised terms.